Press release on Business Times, February 8, 2010 written by Leon (C.K.) Leong, Sales and Marketing Director of Techsailor Group Pte. Ltd. Leon explains the concept of Online Customer Engagement and how Online Communities can be leveraged in a business' strategy.

http://www.asiaone.com/Business/SME%2BCentral/Tete-A-Tech/Story/A1Story20100211-198039.htm